BMW Geniuses are knowledgeable, dynamic, and tech-savvy BMW product experts who will assist you with learning about the features and technology of new BMW vehicles. Before, during and after taking delivery of your new BMW, a BMW Genius will ensure that you understand the many exciting features of your vehicle and will answer any questions that you may have. BMW Geniuses are also available to advise existing BMW owners who may return with their vehicle to ask after-sales questions about its features. Their services never expire when you're a BMW Cleveland customer! 

Each BMW is filled with incredible gadgets, features, and amenities, but some drivers don't always know exactly how they work. After you've gotten the opportunity to get acquainted with your vehicle, we welcome you to set up a complimentary BMW Encore™ session with a Genius at our dealership. Here, our BMW Genius will answer all of your questions so that you can command the road, making the most of your vehicle helping you to better enjoy your trips in and around Northeast Ohio.